Support

embden, operated by Introvert Labs LLC

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Email support@embdenapp.com. We read every message and answer within 48 hours.

Help us help you faster

• What device you're on (e.g., iPhone 15) or which browser you're using.
• What you were doing when the problem happened.
• A screenshot, if you can grab one.

Reporting a problem

The fastest way is from inside the app: open More, then Send feedback, which starts an email to us. If you'd rather write directly, the address above works just as well. A screenshot and a rough idea of what you were doing at the time are usually all we need.

If you're testing a pre-release build through TestFlight, taking a screenshot and choosing Share Beta Feedback also reaches us, with your device details attached.

Login codes you didn't ask for

We email a login code when someone logs in with your password on a phone or browser we don't recognize, or signs up with your email address. A password alone can't log in there: it also needs the code, so never share one.

If you have an embden account and keep getting codes you didn't ask for, someone else may know your password. In the app, open More, then Settings. Tap Change next to Password and choose a new one, then tap Log out everywhere under Devices. If you can't log in, tap Forgot password? on the login screen for a reset link. Then write to us at the address above and we'll look into it.

If you don't have an embden account, someone may have typed your address by mistake. Without the code, nobody can use it, and you can ignore the email.

For business owners

See what your virtual desk does at embden.app/business. To claim or manage your page, open More, then Business in the app. For claim issues or account questions, the email above works for you too.